Thanks for stopping by the shop! Below are our payment policies and a few details about our creative process. We love hearing from our customers so please email if you have questions or special requests. Thanks again, and happy planning!
- Pricing
- Ownership of Artwork
- Returns and Exchanges
- Are Bride Design’s products eco-friendly?
- In an effort to save money, can I send you peacock feathers or other embellishements and materials, for use on the products Bride Design is creating for me?
Pricing TOP
**Please note our prices have changed for 2010** Custom designs are quoted on an individual, per-project basis and begin at $695. To initiate the custom design process, a $200 non-refundable retainer and design fee is required and will be applied toward the balance of your contract should you choose to continue to move forward. Once the retainer is received, we will begin designing and in a few weeks you will receive your proposed design concept and detailed pricing for your job. A signed contract and non-refundable deposit of 50% is required to begin your proofs. The other 50% will be billed at thetime of delivery. If paying by check, payment will need to be received after proof sign-off but prior to delivery. Additional payment information is detailed and recorded on our contract, for your review.
Ownership of Artwork TOP
Bride Design retains ownership of all original artwork, in any media, including digital files, whether preliminary or final. Customers must protect all final art against duplication and alteration. Bride Design retains the right to use the completed project and any preliminary designs for the purpose of marketing materials, and portfolio.
Please Note: ALL DESIGNS ARE COPYRIGHTED BRIDE DESIGN, 2009-2010. DO NOT COPY.
Returns and Exchanges TOP
Please email within 7 days of receiving your item if you are unhappy with any purchase. Returns must be in the original packaging and are shipped back at the cost of the seller. CUSTOM DESIGN IS NON-REFUNDABLE.
If you are dissatisfied with your purchase, please contact us. We always attempt to resolve the situation to the customer’s satisfaction. Most of all, we love to hear that you received your item and are pleased with our product.
Are Bride Design’s products eco-friendly? TOP
Most papers used by Bride Design utilize 30% recycled materials regular and are made with Green-e certified renewable wind energy or hydroelectricity. Pulp used for the paper comes from 100% certified sustainable forests, so nothing is taken from the environment that is not reimbursed. When packaging orders we reuse shipping materials, whenever possible to avoid waste. If you have additional questions about Bride Design’s environmental policies, please ask. We’ll do our best to get that information to you in a timely manner.
In an effort to save money, can I send you peacock feathers or other embellishements and materials, for use on the products Bride Design is creating for me? TOP
No. We do not accept materials from customers. Please be assured that Bride Design is constantly accessing our materials and vendors to ensure that they meet Bride Design’s high quality standards, as well as our efforts to provide an affordable product. As a business, the majority of our materials are purchased wholesale or in bulk at a discounted price, so there are no hidden markup charges in our own pricing.